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Infrastructural Facility Management
All users of a property expect everything in and around the building to function smoothly and for them to feel comfortable. This sounds obvious, but it is always the result of the interaction of many individual services - for example cleaning, security or communication. The perceived quality of our infrastructural services determines whether comfort and, not least, the feel-good factor are right. The satisfaction of the property's users is therefore at the heart of everything we do. Just like maintaining the long-term value of your property.We ensure a feel-good atmosphere, cleanliness and safety
With expertise and passion, we ensure a feel-good atmosphere, cleanliness and security in your property. As a core service of infrastructural facility management, we offer you facility cleaning, which is divided into maintenance cleaning, exterior cleaning, glass cleaning, special and basic cleaning as well as professional pest control. We also provide you with a complete janitor service. We also provide garden and landscape maintenance as well as winter services for your property. Your carefree package is rounded off by our personnel and security services. Our Property Services are ideally positioned to meet the needs of institutional investors in the residential real estate sector. Just like our Health Care Services for customers in the health and care sector.Our services become your business card
We manage and provide all infrastructure services for our customers, thus ensuring the desired quality for the users of their properties. Today, this also requires intelligent technical support. We are increasingly using IoT and robotics in area management and for cleaning services - including specialist and industrial cleaning. Together with our clients, we define the desired services and results, which we monitor on an ongoing basis and document transparently and digitally, often in real time.
The satisfaction of the property's users is just as important as environmental protection and the long-term value preservation of the property. This makes our service your business card in the property.
![[Translate to English:] Zitat Christian Kloevekorn](/fileadmin/_processed_/f/b/csm_APL-Zitat-Christian-Kloevekorn_a71c3233e2.jpg)
„Apleona is one of Europe's leading facility management providers - partly because we know how important infrastructural services are for customers like you. We ensure that your properties have a representative appearance - because they are the flagship of your company, not only for your employees but also for guests and customers.“
Christian Kloevekorn, COO Apleona InfraServices
We ensure that your properties have a representative appearance, whether it's a single building, an entire location or your entire portfolio including the branch network. They are the flagship of your company, not only for your employees but also for your guests and customers.
More sustainability in facility management
For Apleona, it is important not only to reduce our own carbon footprint, but also to make a significant contribution to reducing the carbon footprint of our customers through our services. We support our clients in all phases of the real estate life cycle in operating their properties and facilities sustainably. Naturally, this also applies to our infrastructural services.
More information on ESG and facility management
ZIA ESG-guideline for office buildings
With the ESG guidelines for office buildings, the ZIA has compiled a compendium of ideas and possible courses of action to support office property owners in meeting ESG requirements.
Download pdf file hereZIA position paper: how FM is leading the building sector onto the climate protection path
The paper outlines how FM can put the building sector back on the climate protection path in the short term. Apleona is co-author.
Download pdf file hereProduct catalog: Decarbonization & Green Real Estate
We provide a wide range of consulting and implementation services for CO2 and energy optimization of existing properties with our own qualified staff.
Download pdf file hereCleaning Services
Environmentally friendly products and innovative technology for your representative property
As an experienced cleaning expert, Apleona Infra Services ensures that properties are not only clean, but also professionally and environmentally cleaned in accordance with hygienic standards. Whether administration buildings, industrial buildings, sensitive areas such as clinics, clean rooms or in food processing. The professional, standardized and customizable cleaning system and equipment as well as the certified quality management system are the basis for this.
As an experienced service provider, Apleona offers professional and proven concepts for the right support for your sites. Through systematic quality management, we also ensure consistently good results, enable transparency of the services provided and guarantee cleaning that is as environmentally friendly as possible.
Our decades of experience in building cleaning for a large number of customers from a wide range of industries is the guarantee for your representative properties. With environmentally friendly products, highly qualified specialists and innovative technology, we ensure hygiene, safety and cleanliness in your rooms.
„Cleaning robots need intelligent buildings - and human robotics managers. That's why Apleona is taking a cobot approach for the time being, i.e. robots that work together with humans.“
Michael Grundmann, Operations Director
At Apleona, we rely on our own fleet of robots. One reason for this is that we can offer the right solution for our customers' requirements from a broad portfolio. We have many years of experience and our own specialist department, which regularly trains our managers and employees in this technology and qualifies them as robotics managers.
Our Cleaning Services
- Maintenance cleaning
- Glass and façade cleaning
- Special cleaning
- Industrial cleaning
- Production-related cleaning
- Green and outdoor facility maintenance
- Winter services
- Special services
Further information
The future of cleaning is called Cobotics!
With our innovation center, Apleona is setting the course for the future of cleaning: and it's called Cobotics! Robots will increasingly work hand in hand with humans. That is why we are already training robot managers to support our teams on site with the implementation and daily use of cleaning robots. We also have a large fleet of robots that are already in use at many major customers.
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Our experts in the field of cleaning
Ulrike Bettge
Director Sales Apleona Apleona Infra Services, MD Property Services
Security Services
Integrated and hybrid concepts for complex threat situations
You need to be able to rely on your employees, locations, data and assets being protected and monitored at all times. We know where and when dangers lurk.Whether industry, administration or trade - every sector needs its own customized security concept.
Apleona Security Services has been a successful, nationwide operating specialist company for many years. Customer orientation, innovation and consistent striving for quality form the basis of our work, which focuses on the protection and safety of people and the safeguarding of economic and cultural values.
![[Translate to English:] Zitat Rainer Ehrhardt](/fileadmin/_processed_/a/d/csm_APL-Zitat-Rainer-Ehrhardt_a2ee0fc691.jpg)
„With our flexible, scalable and intelligent security solutions, we have a holistic response to the increasingly complex threats to our customers' physical security and cyber security.“
Rainer Ehrhardt, MD Apleona Security Services
Our security offering combines state-of-the-art technology with in-depth industry expertise to help you understand the risks you face and develop a robust strategy to protect your critical assets.
We then implement customized security concepts for you. Whether mechanical or electronic security systems or the use of personnel or a hybrid approach: you need someone to take care of it. Naturally, we take on this task - including advice, service and installation of all technical components as well as the provision of suitable personnel. Our security personnel are flexible, highly trained and comprehensively certified. It gives you, your employees and visitors a feeling of security and maximum protection.
Our Security Services
- Plant security
- Property protection
- Area patrols
- Emergency and service control centers
- Event service
- Security consulting
- Security technology
- Operational fire protection
- Central communication services
Our experts in the field of security services
Rainer Ehrhardt
MD Apleona Security Services
Oscar Felsenstein
MD Apleona Security Services
Further information
Lünendonk study 2023: security service providers in Germany
You can download the relevant file here
Download pdf file hereProperty Services
Integrated service portfolio for complex residential properties and their value retention
We know how important clean properties are for well-being. Do you want satisfied tenants? We will take care of it. Always an attractive appearance inside and out. Facility services with comprehensive management from a single source and up to 100 % in-house performance. The only FM provider to offer both technical and infrastructural services from a single source. We have been working exclusively for owners and managers of residential real estate throughout Germany for more than 30 years. App-based janitor services - updated daily, document-proof. Improvement of the residential area through site-specific redesign + sustainable upgrading of the presence areas.
![[Translate to English:] Zitat Ulrike Bettge](/fileadmin/_processed_/d/2/csm_APL-Zitat-Ulrike-Bettge_582db4d731.jpg)
„We support housing companies with different economic interests, ownership structures and corresponding portfolio and management strategies and align our services and partnerships accordingly.“
Ulrike Bettge, MD Apleona Property Services
Our Property Services
Janitor services
- Tenant support
- Traffic safety services
- Minor repairs
- Administrative support services
- Waste disposal/bulky waste
Maintenance
- Small repair management (KRM) incl. call center
- Empty apartment refurbishment
- Insurance claims management
Outdoor maintenance and winter services
- Outdoor and green maintenance
- Tree management: tree register, inspection, pruning and felling work,
- Playground register, maintenance and repairs
- Open space management
- Snow and ice control
Facility cleaning
- Entrance cleaning
- Glass and façade cleaning
- Apartment cleaning
- Basic cleaning
- Special cleaning
- Exterior surface cleaning
Further information
Lünendonk dossier 2024: Facility services for the housing industry
You can download the relevant file here
Download pdf file hereOur expert in the field of property services
Ulrike Bettge
MD Apleona Property Services
Healthcare Services
Hygiene and safety at the highest level
After medicine and care, cleanliness and hygiene are the most important criteria for evaluating clinics. You can rely on us to perform this elementary task for you to your complete satisfaction with our professional expertise. After all, Apleona Infra Services has more than 40 years of experience when it comes to cleaning facilities in the healthcare and social economy. We have decades of similar experience in the operational and commercial management of service companies.
Apleona Carecatering also ensures efficient food supply in the healthcare sector. Our specialty is to make the stay of patients, residents and guests as pleasant as possible.
„Food supply plays a crucial role during the recovery process. Apleona Infra Services offers years of experience in the centralization of catering operations and on-time project management.“
Dr. Tobias Prietzel, MD Apleona Infra Services
The reference values for communal catering of the German Nutrition Society (Deutsche Gesellschaft für Ernährung e. V.) are used as a basis for the implementation of the individual meal offers. Menu guidelines are offered that meet the definitions of the German Society for Nutritional Medicine (Deutsche Gesellschaft für Ernährungsmedizin) and the MDK (Medical service of the health insurance) and fulfill the legal requirements
Our Healthcare Services
- Catering
- Hospitality Services
- Consulting
Further information
TOM-TAB one-time food tray
The most important facts about our one-time food tray
Download pdf file hereOur experts in the field of healthcare services
Dr. Tobias Prietzel
MD Apleona Infra Services, Nordwest
Christian Müsche
Senior Sales Healthcare
