- Ticketing
- Mobile customer app
- CAFM system
- Digital work order management
- Customer portal
- BI-based reporting
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Digital Solutions
As a technology-oriented FM service provider, Apleona offers a variety of services that are optimized by a wide range of digital solutions. These increase data transparency, ensure cost and energy efficiency and improve the user experience in the building. Our digital expertise ranges from AI-supported analysis and consulting to energy-optimized control and predictive maintenance of technical systems, the use of robotics and IoT in cleaning and our broad product portfolio for the decarbonization of buildings.Digital solutions are part of our daily lives
Apleona uses digital solutions to optimize service delivery or energy consumption in buildings. We integrate digital solutions into our range of services and offer you everything from a single source. This means that we identify suitable solutions, implement them together with the solution provider and take care of the operation (e.g. administration and support) of the digital solution. The digital solution becomes part of the daily routine of our technicians, cleaning staff, receptionists, security staff, etc. on site and is operated by us.Enabler and integrator for optimal digital solutions
Of course, we offer integrated facility management along with integrated digital solutions. In the same way that we bundle traditional services from different providers into a single overall service for our customers, we also combine various digital solutions into an optimal overall package for our customers.
Our technology-open, scalable ecosystem enables Apleona to act as an integrator and facilitator of digital tools, integrating both our own and our clients' solutions. Apleona has several years of experience and a head start in the development and implementation of its own tools as well as in the use of third party solutions.
„Our goal is to be an innovative company that addresses the fundamental issues and pioneering technologies of our industry.“
Dr. Jochen Keysberg FRICS CEO Apleona Group
We provide our customers with a web-based customer portal and a corresponding mobile application as a digital user interface. Customized reports and integration with third-party applications provide customers with full visibility into service delivery and other useful building services functions.
The Apleona customer portal
The portal provides transparent and easy access to all service-related data and documents - around the clock. From the creation and tracking of tickets or incidents to the reporting of orders or maintenance reports and budget control. Data and tickets can also be accessed on the move via our Apleona Workplaces app.
The Partner Ecosystem
Our solution portfolio covers Apleona's entire range of services. The customer interface is generally covered by in-house developments. At the same time, we enter into partnerships with new or established solution providers who offer advanced hardware or software products for various FM services.
Apleona now orchestrates a constantly growing ecosystem of solution partners, including many innovative PropTechs.
Essentry
With its partner Essentry, Apleona offers fully automated visitor management. The all-in-one solution is GDPR compliant and can be integrated into existing systems - even asking health questions and measuring fever. From digital invitations and online check-in to on-site visitor ID verification and other value-added services such as security briefings, fully automated access management for buildings enables significant cost savings while increasing security when welcoming and briefing visitors.
AI-based customer solutions
In addition to in-house developments and partnerships, Apleona also invests in innovative companies and technologies: For example, Apleona is involved in Recogizer (energy and CO2 optimization) and Eastway (predictive maintenance). The latter supports customers with condition-based and predictive maintenance and servicing solutions for technical building systems. Both Recogizer and Eastway use artificial intelligence to learn the behavior of buildings and draw conclusions.
Recogizer
Recogizer is the specialist in optimizing the operation of heating, ventilation and air conditioning systems. The self-learning, AI-based software reduces energy consumption in office and retail buildings, hotels and educational facilities by an average of 28%. Savings are verifiable, permanent and automated, with no manual intervention required.
Our digital solutions at a glance
- IoT installation and operation
- Condition monitoring of systems
- Remote monitoring of elevators
- Drone-based inspections
- Remote optimization of building management
- Remote support for technicians
- Digital device management
- Digitally optimized cleaning
- Demand-oriented cleaning
- Cleaning robots
- Digital quality control
- Digital documentation
- Digital reception
- Remote monitoring
- Digital documentation of security tours
- Workplace experience app
- Workplace analytics
- Digital parking management
- Digital mailroom
- Digital catering
- Consulting tool for decarbonization and ESG strategy
- Energy monitoring and management
- Energy optimization through predictive control of HVAC systems
- E-mobility infrastructure as a service
- Automated energy billing control
The future of cleaning is called Cobotics!
With our innovation center, Apleona is setting the course for the future of cleaning: and it's called Cobotics! Robots will increasingly work hand in hand with humans. That is why we are already training robot managers to support our teams on site with the implementation and daily use of cleaning robots. We also have a large fleet of robots that are already in use at many major customers.
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Further information
Lünendonkwhitepaper: Digital Facility Management
Produced in collaboration with Apleona, this white paper explores the technological aspects of energy monitoring and the importance of an intelligent, data-driven approach to future-oriented facility management.
Download pdf file hereWhitepaper: Energy services as part of FM contracts
The paper provides information on the current legal situation and non-contractually regulated energy services in the context of FM contracts.
Download pdf file hereOur experts
Apleona has a dedicated team of experts who continuously scan the market for potential solution partners that address the needs and challenges of our service staff and customers.
Dr. Pascal Engel
Chief Transformation Officer
Dr. Michael Lange
CDO Apleona Group
